Support Center

Get help with OffiCircle. We're here to assist you with any questions or issues.

Get Help Quickly

Email Support

Get detailed help via email

Contact:support@officircle.com
Response:Within 24 hours
Contact Now

In-App Help & Support

Quick help through the app

Contact:Available 24/7
Response:Standard response

Business Hours

Monday - Friday

Contact:9:00 AM - 6:00 PM IST
Response:Standard response

Phone Support

For policy issues and urgent matters

Contact:Available during business hours
Response:9:00 AM - 6:00 PM IST (Weekdays)
Contact Now

Frequently Asked Questions

Getting Started

Child Safety & Compliance

Activities & Events

Technical Support

Privacy & Security

Troubleshooting Guide

App Installation Issues

  1. 1Ensure you have sufficient storage space (at least 100MB)
  2. 2Check your internet connection
  3. 3Try downloading from a different network
  4. 4Restart your device and try again
  5. 5Clear your app store cache

Connection Problems

  1. 1Check your internet connection
  2. 2Try switching between WiFi and mobile data
  3. 3Restart your router if using WiFi
  4. 4Check if your workplace network blocks the app
  5. 5Contact your IT department if issues persist

Account Issues

  1. 1Verify your work email address is correct
  2. 2Check your email for verification link
  3. 3Try the "Forgot Password" option
  4. 4Ensure you're using the latest app version
  5. 5Contact support if you can't access your account

Business Hours & Policy Support

Business Hours

Monday - Friday:
9:00 AM - 6:00 PM IST
(Except public holidays)

For urgent policy issues, you can contact us via phone during these hours.

Policy & Compliance

For policy-related inquiries, child safety concerns, and compliance matters, we have dedicated support channels available.

Child Safety: childsafety@officircle.com

Privacy: privacy@officircle.com

Legal: legal@officircle.com

Child Safety Standards

We comply with Google Play's Child Safety Standards policy and maintain the highest standards of child safety on our platform.

CSAE Standards: Published and enforced

In-app Reporting: Available 24/7

CSAM Prevention: Active monitoring

Learn More →

Still Need Help?

If you couldn't find the answer you're looking for, our support team is ready to help you.

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